A dinâmica informacional nos processos de inovação dos empreendimentos da economia criativa: o caso da incubadora “Rio Criativo”

Abstract

This study starts from a premise that innovation is a social and interactive process that has in essence the information, knowledge and creativity. Considering the history and approaches to creative economy public policies, makes an analysis of the origin and concepts on the subject. Discusses the political aspects and implications of this concept highlighted like a strategy of development for Brazil, through the Ministry of Culture, mainly with a public incubators network and enterprises support. Research through a case study at "Rio Criativo" incubator aims to identify the actors, information flows and interactions that become in innovation processes of incubator’ enterprises. Therefore, the methodology is organized from literature, theoretical discussion, and a field research, exploratory and qualitative. Innovations that found are categorized as incremental. The information dynamics analysis identifies the relevance of informal interactions through entrepreneurs’ networking, as well as with the actors outside the incubator. Interactions with customers (users), universities, and organizational learning are considered important for the information flows that foment the emergence of innovation, and the e-mail is an relevant communication channel. Bureaucracy and delays of the incubator's actions demonstrate the existence barriers to information flows and reveal a mismatch between private management (enterprises) and public management (incubator). The research open the way for analysis and discussions that may deepen understanding innovation processes in creative economy enterprises, with no claim to realize generalizations. It indicates tracks for a debate that expands on the appropriation of the current restructuring of the capitalist system in the cultural field. Finally, it suggests to the creative economy public polices works away of models arising from the creative industries and offers better conditions for local culture and development to society.